You can inform the City of Morgantown with a service issue by:

  1. Submit a complaint through the City of Morgantown’s website here. *Note you do not have to create an account to submit a complaint, you can proceed as a guest to fill out the form.
  2. Call or email Carol Allen to submit a complaint. 304-225-4213 or

You can also call Republic Services directly to report a concern at 304-366-8900 or 800-696-3173. **Please note that when you call Republic Services then the City of Morgantown will be unaware of the complaint.